John D. Dingell VA Medical Center, Detroit, Michigan
Virtual Lifetime Electronic Record (VLER) Health Program
- What is VLER Health?
- eHealth Exchange Background
- VLER Health Exchange
- VLER Health Direct
- VA Retail Immunization Care Coordination Program
- How do I sign up or learn more about VLER Exchange or Direct?
- Connect Your Docs webpage
- VLER Frequently Asked Questions
Are you receiving medical care outside of the VA?
In addition to the VA, do you receive health care from the Department of Defense (DoD) or other local health care facilities? If so, you are eligible to participate in the Virtual Lifetime Electronic Record (VLER) Health Program.
Many Veterans see VA and non-VA health care providers. This can make it difficult for providers to access the records they need to manage a Veteran’s care. By sharing a Veteran’s health information electronically, VA and non-VA providers are better able to coordinate and improve the overall quality of care for our Veterans.
VLER Health has two tools for sharing health information between VA and trusted non-VA-health care providers:
- VLER Health Exchange is a program to help “Connect Your Docs” by enabling VA and non-VA providers to securely access certain Veteran health information electronically using the eHealth Exchange. The eHealth Exchange is a secure, trusted internet exchange. VA requires a Veteran-signed authorization (VA Form 10-0485) prior to sharing Veteran health information with non-VA providers over the eHealth Exchange.
- VLER Health Direct (VA Direct) allows VA providers to send select information (e.g., referrals) about a Veteran's health care to a non-VA provider using a secure tool similar to email. –
Watch the video below for more information:
- Largest Health Internet Exchange in the U.S.
- Involves 50 states, 10K Medical groups, 900+ dialysis centers, 8200 pharmacies
- 30% or US hospitals are participants
- Includes Four Federal Agencies – DoD, VA, HHS including CMS and SSA
When Veterans sign (VA Form 10-0485), their non-VA providers can securely view certain Veteran health information through the eHealth Exchange. VA health information shared with non-VA providers includes:
- A list of health problems
- Vital signs
- Chemistry and hematology reports
- Discharge summaries
- Medical history
- Records of physicals
- Procedure results (e.g., X-ray reports)
- Progress notes
VA providers can view similar information from your non-VA providers via the eHealth Exchange. Signing up is fast, free, and easy!
CLICK HERE to “Connect Your Docs”.
You can also check out this flyer for more information.
VLER Health Direct allows VA providers to send select information (e.g., referrals) about a Veteran’s health care to a non-VA provider, enabling VA clinicians to better coordinate care for the Veteran.
Before VLER Health, when a VA doctor needed medical records from outside the VA, it often took weeks of waiting for the paper records to arrive. VLER Health does the same thing in just seconds. Some of the information, for example medications and allergies, may be critical to patient care and safety. Because doctors will have more information readily available, it will improve the quality of care that they provide to our Veterans. Participation is voluntary and free.
More information on VLER Health Direct is available HERE.
- National program between US Department of Veteran Affairs and Walgreens
- No VA forms required for eligible Veterans – only valid Veteran ID card and stated ID
- Family members are not eligible
Signing up is easy. You may sign up in person or through mail:
If you are a Premium* eBenefits account holder, we invite you to Connect Your Docs through the VLER Health Information Exchange.
Here’s how to sign up today to begin sharing your health records:
- To get started, go to https://www.ebenefits.va.gov/ and log in.
- Select Manage Health.
- Scroll to the Health Records row and select VA Health Record Sharing.
- Select Manage My Authorizations and Preferences and then select Start Authorization.
- Accept the terms and conditions (you must click Yes to continue), then select Save and Continue.
- Mark the box and select Sign. You will then be prompted to re-enter your username and password.
- Finally, click Re-authenticate. (This next step may take a couple of minutes to process.)
If you have technical difficulties, please call 1-800-983-0937 for assistance.
To learn more about Premium eBenefits accounts, go to: https://ebenefits.custhelp.com/app/answers/detail/a_id/1669/~/what-are-the-requirements-for-getting-a-premium-ebenefits-account%3F.
Once you have completed these steps, VA will be able to share your health data with non-VA health care providers that are part of the VLER Health Program to better coordinate your care.
Detroit VA Healthcare System
4646 John R. Street
Detroit, MI 48201
- Visit the Release of Information (ROI) Office at the Detroit VA Healthcare System, located on the lower level of the medical center, room LL763.
- Ask for and complete the VA authorization Form (VA Form 10-0485).
- Give the form to a member of the ROI office staff.
If at any time you wish to stop sharing your records, visit the Detroit VA Release of Information Office and ask for a “stop sharing” form (VA Form 10-0484) or call the toll-free VLER Health Information line at 1-877-771-VLER (8537) to request a “stop sharing” form.
You can also go online to opt out by following the steps below.
- Log into https://www.ebenefits.va.gov/
- Click Manage Health
- Scroll down the page and click VA Health Record Sharing
- Click Manage My Authorizations and Preferences
- Click Revoke Authorization
For more information about the VLER Health Program at the Detroit VA Healthcare System, visit the Virtual Lifetime Electronic Record webpage or call the Release of Information Office at 313-576-3497.
Is my information secure?
Yes. VLER Health shares certain parts of your health record over a secure network known as the eHealth Exchange (eHE). This network was designed to ensure that patient’s health information is secure and confidential.
I only receive care from the VA, so why should I participate?
Unfortunately, accidents and unforeseen events happen. When they do, the Detroit VA Healthcare System might not be the closest hospital for emergency care. In an emergency, immediate access to any additional health care information could save your life.
Is all of my health information shared?
No, at this time only select parts of your record from the VA are shared, like: allergies, medications, immunizations, problem list, vital signs, procedures, encounters. The VA plans to continue to add more information in the future, we hope by sharing your health information we are able to create a better picture of your overall health and improve your care.
What if I decide to stop sharing my Health Information?
That’s no problem. There is a revocation form (VA Form 10-0484) that you fill out and return to your VAMC to stop sharing your health information.
For more information about the VLER Health Program at the Detroit VA Healthcare System, visit the Virtual Lifetime Electronic Record webpage or call the Release of Information Office at (313) 576-3497.