Current Operating Status - John D. Dingell VA Medical Center, Detroit, Michigan
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John D. Dingell VA Medical Center, Detroit, Michigan

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Current Operating Status

Situation Update

As of Monday, March 23, 2020 4:08 PM EDT

Visitor restrictions are in effect at ALL VA Detroit Healthcare System facilities. Help us limit the spread of COVID-19, the flu, and other illnesses to our Veterans and your loved ones.


VA Detroit Healthcare System operations are adapting due to the emergence of the COVID-19 virus in our community to maintain a healthy environment for our Veterans, family members, and staff.

The following visitation safeguards are currently in place:

  • Visitors/guests are not allowed in any site of care.
  • Outpatients should come to VA appointments alone, if possible.
  • Only patients will be permitted inside our facility for any reason.  The only exception is for essential caregivers.
  • No one under the age of 18 is permitted.
  • We will use telecommunications and video conferencing to include family members in medical decision-making.
  • Entrances to all Detroit Healthcare System facilities will be limited; staff are screening people for symptoms of fever, cough, or shortness of breath before entry.
  • Any sick patients must put on a mask immediately upon entering any Detroit VA Healthcare facility (ask staff for assistance).


All are reminded to wash hands with soap and water or use alcohol-based hand sanitizer before and after appointments.

Exceptions may be made for visitors of patients to include those who are in critical condition or in end-of-life situations. 

Additional policies restricting visitors may be put in place on certain specialty units or as conditions warrant.


Veterans - call VA Detroit at 313-576-1051 to relay a message to your Primary or Specialty Care team or to make change or cancel an appointment.

CORONAVIRUS COVID-19

VA Detroit Healthcare System is prepared to care for patients arriving with respiratory illnesses, and plans are in effect to ensure ongoing preparedness to care for any Veterans suspected of having or confirmed with the newly named COVID-19.

VA Detroit Healthcare System is actively participating with state and local public health authorities and health systems across local area to coordinate a regional response. The goal is to contain the spread of the virus.

The best way for all of us to prevent the spread of the new virus is the same as we prevent the spread of influenza and other viruses: Practice good hand hygiene, observe respiratory etiquette (including by sneezing or coughing into your elbow rather than your hands), and stay home when ill.

With respect to patients and visitors, anyone with respiratory symptoms who thinks they may have been exposed to someone with COVID-19 should first call ahead so that provisions can be made to minimize exposure of other patients.

WHO TO CALL?

Veterans, please use secure messaging on MyHealtheVet or call VA Detroit at 313-576-1051 to relay a message to your Primary or Specialty Care team or to make change or cancel an appointment. 

HOW IT IS SPREAD

The virus is most likely spread like other respiratory viruses, so the care that you would normally take to avoid catching the flu is a good start for preventing the spread of COVID-19. The best way for all of us to prevent the spread of the new virus is to practice good hand hygiene by washing your hands frequently, covering your cough or sneeze in your elbow and not your hands, and staying home when ill.

IF YOU FEEL SICK

If you have symptoms such as cough, runny nose, and fever, and your symptoms are mild, we recommend that you stay at home. Remember that it is cold and flu season, so there are many possible causes of these symptoms. If your symptoms are more concerning, please call your primary health care provider (e.g., oncologist, cardiologist, etc.) before coming into a clinic, urgent care center or emergency room. Your primary care provider is your best resource for screening.

STAY AT HOME WHEN YOU ARE SICK

  • Get your flu shot
  • Cover your cough or sneeze with a tissue, throw the tissue in the trash and do hand hygiene.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water or alcohol-based hand sanitizer.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid unnecessary contact with people who have symptoms of respiratory illness.

RESOURCES

CDC: Coronavirus disease 2019 (COVID-19)

CDC: Travel health notices

World Health Organization: Coronavirus disease (COVID-19) outbreak

If you have any questions about your appointment, please contact your provider at 313-576-1051 before making changes or cancelling an appointment, or relay a message to your Primary or Specialty Care team.

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Facility Status

Parent Facility
John D. Dingell VA Medical Center Normal Hours
Community Based Outpatient Clinics
Pontiac, Michigan Normal Hours
Yale, Michigan Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-888-838-6446
  • Change Your Appointment: 313-576-1000 or
    1-800-511-8056, press 3
  • Media Inquiries: 313-576-3596
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 313-576-1000 or
    1-800-511-8056, press 0 for operator
  • Pharmacy Refill: 313-576-1600 or
    1-800-511-8056
  • Staff Locator: Not Available
  • Telephone Care: 1-888-838-6446