John D. Dingell VA Medical Center, Detroit, Michigan
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
To better serve our Veterans, the Detroit VA Medical Center has established a Telephone Call Center to assist with appointment management, prescription inquiries and medical questions or concerns. Members of our knowledgeable Call Center staff are available Monday – Friday 8:00 am – 4:30 pm by dialing the Toll-free telephone number: 1-800-511-8056.
- For appointment management, call 313-576-1051
- For Medical questions/concerns or prescription inquires, call 313-576-1500
We encourage you to utilize the call center to assist you with the following appointment management activities:
- scheduling appointments with your Primary Care Provider
- cancelling an existing primary care or specialty care appointment
- requesting information regarding upcoming appointments
Don’t be a no-show! Please contact us as soon as you are aware that you are unable to keep an existing appointment. This will allow us to reschedule your appointment for a date/time convenient to you, and allows us to use your original appointment time to serve a fellow Veteran. Cancel or Reschedule an appointment by calling (313) 576-1051 or 1-800-511-8056.